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Kofax Communication Server


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Kofax Communication Server Communication Server

Business Communication Software and Business Communication Server

The Kofax Communication Server, formerly TOPCALL Communication Server, coordinates and performs the automated exchange of information by integrating inbound and outbound communication channels. It links virtually any device such as MFPs and phone systems, media types like email, fax, SMS, MMS, voicemail and telex, and applications such as SAP, IBM WebSphere MQ and Kofax document capture products. Organizations can exchange information in the formats most appropriate for their customers and partners, enable intelligent routing and trace information for compliance purposes.

The Kofax Communication Server is a communication solution which ensures the reliable exchange of business critical messages between applications, devices and people. By integrating its capabilities with all your business processes, regardless of location, device or media type, it supports the automation of business processes and helps to accelerate your business. This server is capable of interconnecting to all common media types (Fax, SMS, MMS, Voice, Telex) but completely abstracts the individual complexity or behavior of the different media types to a single interface.

Highly Reliable Business Communication

Kofax Communication Server delivers the most stable communication capabilities based on 25 years of experience. Due to the absence of dependencies on third parties around the core functionality, it is possible to assure quality at the highest level. This tandem concept with unique message notification ensures that no confirmed message will be lost even if a component fails regardless of which one and when.

Central, Compliant, and Consolidated solution

With a consolidated and centralized communication solution, the Kofax Communication Server allows you to run all administrative tasks and interconnect with other applications at a central point. This significantly reduces cost and ensures a high transparency of all communication flow in a company. Message transfer tracking (TC/Report) ensures that communication costs will be less and can be passed on to clearing systems where they can then be allocated to individuals or departments. All relevant events are tracked to fulfill legal requirements and compliance regulations like SOX, HIPAA, Basel II, and the Patriot Act.

MFP Integration

The capability to integrate multifunction devices (MFP) into the communications landscape of a company delivers huge cost savings potential and supports in fulfilling legal requirements. These devices are connected to the server and all incoming and outgoing documents are indexed and archived centrally. All compliance-relevant information is logged and traced automatically. Individual telephone lines are no longer required as well as additional fax cards in each MFP.